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Tag Archives: Expert

John Harms on No-Shows and Cancellations

John, as our busiest season is quickly approaching, time is money. How can I help to eliminate my no-shows and last-minute cancellations, and should I charge for them? . . . In the beauty and wellness industry, no shows and last-minute cancellations are a frustrating occurrence that affects your time, revenue, and client relationships. As […]

Tackling Top Concerns in a Spa or Salon

The life of a salon or spa owner isn’t just about the services he or she provides. They also have to worry about things like hiring the right employees, inventory management, marketing, retaining their clientele and so much more.  . . . In a survey conducted on Hairbrained, a global community of passionate hairstylists, 45% […]